Medical Transcription Outsourcing – Serving Healthcare Facilities At All Levels

Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter. It is a known fact that these services aid healthcare professionals in the provision of quality healthcare. And outsourcing this process helps create patient medical records in an accurate, speedy, secure and cost-effective services.But a lesser advertised and less known fact about outsourced medical transcription is how it aids the operations of healthcare facilities at every level.It has the following benefits:The managerial staff:Savings on investment: Helps the managerial staff save on investments substantially, by eliminating the need to invest in transcription equipment and furniture required for transcription.Saving information technology: Expenses for Information technology for executing transcription in-house can be avoided or substantially reduced.Staffing benefit: Enables the staff of the healthcare facility especially the managerial and executive level staff to focus on the core business of providing quality healthcare.The records management staff:Recruiting and retaining transcriptionist staff: One of the main inputs for quality services is that of qualified and trained transcriptionists. Outsourcing the process of creating patient medical records effectively outsources the need to recruit, train and retain the transcription team.Turnaround time: As turnaround time is the guaranteed by the transcription vendor it eliminates the responsibility of the records manager to constantly monitor and follow-up on turnaround time.Process for medical transcription: By outsourcing the transcription process, effectively the responsibility to have an organized process for maintaining services at requisite quality levels is also outsourced.Keeping track: The vendor would have a system in place that would provide a summary of the job status for transcription work, making it easier for the record management staff to keep track of dictations sent, transcripts received and the work-in-progress.HIPAA and HITECH compliance: The onus of securing confidential patient information by securing the team, the technology and processes becomes the responsibility of the vendorThe support staff:Multiple modes of document delivery: The support staff at the healthcare facility benefits from the multiple modes of document delivery provided by the service provider.Archives: Archival facilities provided by the transcription vendor enables the support staff to retrieve transcripts easily by using various search criteria.The Information technology staff:Redundancy and backup of data: The vendor would be making provisions for redundancy and backup of systems lessening the burden of the information technology staff.Interfacing of systems: By using advanced technology that is easy to use interfacing the healthcare facility system with that of the outsourced service provider would be very simple.Install/upgrade software: The responsibility of installing/upgrading software for transcription is undertaken by the service provider when it is outsourced.EMR adoption: Outsourcing medical transcription would help in adoption of EMR through HL7 interfacing